Friday, April 25, 2014

Good start to securing personal data

By Irene Tham, Technology Correspondent

SINGAPORE'S new Personal Data Protection Act was more than a decade in the making. So when it was finally passed in Parliament in October two years ago, the public got excited.
They were especially happy with the national Do-Not-Call (DNC) Registry, which lets them block telemarketing calls, SMSes and faxes. They could finally say goodbye to pesky telemarketers.
The Registry went into force on Jan 2 this year and has 595,000 local numbers - there are about eight million local mobile numbers here.
The Personal Data Protection Commission, which manages the Registry, is investigating 3,000 complaints that are valid.
While the new law has been welcomed by consumers, does it give them enough protection in areas of the greatest need?
For sure, it does tackle one key annoyance: unwanted marketing phonecalls, which have interrupted meetings, disturbed sleep at ungodly hours and even taxed consumers' wallets - one gets charged for incoming calls while roaming overseas.
With the new rules, telemarketers who call phone numbers listed in the Registry risk a fine of up to $10,000 for each offence.
But the protection does not fully extend to phone or fax messages though.
Some consumers are unhappy over a last-minute exemption that allows firms to send text and fax messages to existing customers without checking with the Do-Not-Call Registry. This is as long as customers are given an option to unsubscribe to the messages via the same channel.
Consumers criticised the Commission for caving in to business pressures - a charge it denied. They also took issue with the exemption being introduced without public consultation.
Despite some loud complaints, others say it may be useful to be kept informed via SMS of promotions and deals from companies.
A credit card user, for instance, may want to be informed by his bank about promotional tie-ups with retailers. Similarly, a mobile, pay-TV or broadband subscriber may want his telco to inform him of discounts or freebies for renewing his subscription.
Said 36-year-old engineer John Wong: "I would like to know if there is a discount in a bookstore. The channel of passing useful information like this can be killed by the DNC Registry but the exemption allows for some flexibility."
In any case, phone messages are deemed less intrusive and less painful on the pocket, as messages received while roaming overseas are free.
The Registry rules are only one part of the new Act though; other provisions that deal with the way organisations may collect, use and disclose personal data kick in only from July 2.
Here, it may be worthy to note that the new Act does not have long arms to protect the general privacy of individuals.
For instance, owners of buildings such as malls do not need the individual's consent to record security camera footage - even though the images are considered personal data. Shopkeepers who take smartphone pictures of customers for promotional reasons also do not need consent.
The Commission feels that camera phones are now widely available and their use can be "reasonably expected". So, a notice by shopkeepers or building owners informing customers that photographs might be taken would suffice.
Also, government agencies are exempted from the new law. Minister for Communications and Information Yaacob Ibrahim had said government agencies are subject to their own set of rules on protecting personal data and these are sometimes more stringent than the new law - but these rules have not been made public.
What the Act does cover is the indiscriminate collection of data.
For instance, a 7-Eleven counter employee verifying the age of customers buying cigarettes or alcohol may record in the computer system only customers' birth dates - but not other information such as identity card number or name.
In another example, a lucky draw organiser may not be allowed to ask participants to disclose their household income if the information is not necessary.
The Act also protects consumers from inappropriate use and disclosure of their information.
For instance, if the lucky draw organiser wants to disclose the personal data of contest participants to third parties or use it for marketing - differing from the original intent - it must get participants' consent.
Failure to do so could mean a breach of the Act. The fine for violating general data protection provisions goes up to $1 million.
One loophole, though, is that Singapore has no jurisdiction over overseas companies with no local set-ups. It will need to work with other countries in this aspect.
Overall, while the law will always play catch-up to theft and misuse, Singapore's new Personal Data Protection Act is a good start in trying to protect people's personal data.
And judging by how the Commission has gone after at least three organisations for violating the new rules, it looks like it is taking the protection of personal data very seriously indeed.


This is the fifth of 12 primers on various current affairs issues, published in the run-up to The Straits Times-Ministry of Education National Current Affairs Quiz.

Big decision ahead for MediShield Life

By Salma Khalik, Senior Health Correspondent

IS MEDISHIELD Life the best way ahead for Singapore health care?

MediShield, the current national health insurance scheme, stops covering people when they turn 90.
That means more than 10,000 people aged 90 and older have no medical insurance, even though the older you are, the more health care you need.

Coupled with the fact that Singaporeans are living longer, the Government will end up supporting a rising number of elderly folk who have run out of money to pay for their health-care costs.

Some countries do just that, but the rising burden eats heavily into government expenditure and that usually results in higher taxes for the working population.

Singapore has decided to go a different route with MediShield Life, which will be launched next year. It will cover everyone, even those with pre-existing diseases, for the rest of their lives.
By doing this, the burden is shared among society as a whole as well as the individual patient.

The Government provides heavy hospital subsidies, society pays the bulk of the remaining bill through insurance premiums while the individual patient is responsible for the deductible and co-payment.

The deductible is the initial amount of a bill the patient has to pay before insurance kicks in. Under the basic MediShield plan, patients also have to pay a portion of the bill - currently between 10 and 20 per cent - beyond the deductible.

How is having compulsory insurance for all different from levying heavier taxes to pay for health care? With taxes, only the working population and richer individuals pay. With insurance, everyone contributes.

The Government uses taxes to provide subsidies that cover as much as 80 per cent of a hospital bill, after which the bulk of the remaining cost is spread among the population. This is very much like the goods and services tax which each person pays when he buys something, rather than income tax which is paid according to how much a person earns.

Patients still have to pay part of the bill, and this makes it fairer. The person needing treatment pays a larger part of the tab in the form of the deductible and co-payment. Those who keep healthy and out of hospital pay only the annual premiums.

Another reason for introducing MediShield Life is that more than 90 per cent of Singaporeans are already covered by MediShield. So it is practical to expand the existing system rather than launch a totally new scheme.

But covering the other 8 per cent of the population will not be easy. This group includes those who are at higher risk of severe illness requiring hospitalisation or the elderly who might need frequent hospitalisation.

People who have been doing the right thing by signing onto the insurance scheme while they are young and healthy, and paying premiums for many years without making any claims, should not end up being the ones paying for this 8 per cent.

Still, the elderly and those who already are sick cannot be made to pay so much that it will prove too big a burden or make little sense for these latecomers.

A Review Committee, which is looking into how MediShield Life should be structured, will need to decide if everyone should pay a standard premium or if it should vary depending on whether the person has pre-existing illnesses.

It will be a tough choice.

Grouping the healthy with the unhealthy would be unfair to those who are well. But penalising those who are already sick will also be difficult, especially since they will have various illnesses with very different health risks.

Trying to separate those who are less sick from their more sick counterparts will be a massive exercise which could be more costly than beneficial.

However, once all that is ironed out, the scheme should be fairly robust. Younger people will pay more, with the money offsetting the expected higher premiums as they age.


This is the fourth of 12 primers on various current affairs issues, published in the run-up to The Straits Times-Ministry of Education National Current Affairs Quiz.

Making eldercare leave mandatory

By Radha Basu, The Straits Times, 7 Apr 2014

Herprit Kaur, 30, had to quit her job as an administrative assistant after her father, Mr Kahka Singh, 64, was seriously injured in a road accident in 2012.

The last straw came when her boss at the shipping firm where she worked foisted more work on her, when she wanted to leave early one evening as her father was undergoing a major operation.

"My mind was not on work and all I wanted was just a day off," said Ms Kaur. She spent long hours keeping a bedside vigil as her father underwent multiple operations in hospital.

Once he returned home, she had to arrange for his long-term care. He could not walk, change or use the bathroom by himself.

Despite money being tight, she hired a maid and returned to work as a travel and administration executive in a recruitment firm.

Working caregivers like her are in favour of mandatory eldercare, or parent care leave, to look after sick or aged parents.

"Even if it is just a few days a year, it will help since we won't need to feel guilty to take our parents for doctors' visits," said Ms Kaur who lives with her parents.

She has found a champion in Speaker of Parliament Halimah Yacob, who has repeatedly called for the Government to seriously consider legislating eldercare leave.

Speaking at a conference on ageing on March 26, Madam Halimah said: "Even if it's only for a few days, it will provide great relief and is a strong signal that the Government supports families in their effort to care for their elderly at home."

An NTUC survey released last year showed that 77 per cent of working caregivers do not have eldercare leave. Among the caregivers who quit work, 21 per cent did so to take care of an elderly family member full time.

The Government is reviewing again the need for eldercare leave.

It had said no to similar calls earlier, heeding employers' concerns that unlike childcare leave, which is finite, no one knows how long an elderly person will need to be cared for.

Employers are also concerned that parent care leave can add to costs and be open to abuse.

Echoing the fears of many businesses, a reader wrote to The Straits Times Forum recently to say if mandated, parent care leave will become "yet another type of compulsory leave entitlement that is difficult to police, in the same way that childcare leave has become a statutory entitlement that is being used for whatever purpose the employee chooses".

But this need not be true, shows data from the Public Service Division (PSD), which oversees policies for the civil service.

Since 2012, civil servants here have been entitled to take two days off a year to care for parents. So far, only around three in 10 have used the leave, a PSD spokesman told The Straits Times. "There are officers who do not use it as they do not have such needs now," she said.

Caregivers' advocates such as Mr Manmohan Singh from the Awwa Centre for Caregivers say that in the latest review of the issue, policymakers must consider the economic costs of people quitting work altogether when a parent's condition deteriorates.

This not only affects caregivers financially but can also undermine their re-employment prospects.

"Besides, parent care leave would also signal that Singapore is truly pro-family in substance and deed, not just in word," he said.

Countries like Britain already offer "family care leave" as opposed to childcare leave.

In fact, businesses in Britain have gone further, with some offering to even pay for caregiving packages for employees, just so that they don't quit.

An industry association called Employers for Carers has been set up specifically to guide businesses on how to retain employees who are caregivers.

More than 70 companies, including British Telecom, British Gas and the National Health Service are already on board, the BBC reported last month.

"One in nine in your workforce will be caring for someone who is ill, frail or has a disability," the organisation says on its website.

"In the current economic climate it is important to retain skilled workers rather than recruiting and retraining new staff."


This is the third of 12 primers on various current affairs issues, published in the run-up to The Straits Times-Ministry of Education National Current Affairs Quiz.

Thursday, April 24, 2014

Building affordable homes for S'poreans

By Janice Heng, The Straits Times, 31 Mar 2014

AT THE turn of the last decade, there were fears that the Housing Board flat was becoming out of reach for many families.

Young couples bemoaned the fierce competition to buy subsidised Build-To-Order (BTO) flats from the HDB, while soaring prices meant that buying a resale flat was a costly proposition.

At the end of 2010, the median price of a four-room flat was $385,000.

Five-room ones were going for more than half a million dollars in many mature estates.

It led to heated tempers, with citizens and opposition parties urging the Government to care more about families and less about keeping property values high.

But to see Singapore's housing policy as hostile to families would be a mistake.

Granted, there is a tension between keeping flats affordable for buyers and keeping property values up for home owners.

The latter was a particular focus in the 1990s.

Then prime minister Goh Chok Tong, in a 1992 speech to grassroots leaders, said HDB flats were the most valuable asset for most Singaporeans, adding: "It is in your interest to ensure that the value of your flats continues to rise."

Nowadays, the need to maintain property values is taken as given.

In his Budget speech this year, National Development Minister Khaw Boon Wan said: "If Singapore's economy were to decline permanently, all properties would drop in value.

"That is why it is important to ensure that our economy remains dynamic and vibrant."

In the light of this, it is not hard to see why some might accuse the Government of being more interested in property than people.

Yet, such an accusation would be misguided.

Even as it aims to maintain property values, the Government has not neglected the needs of those seeking to buy a home.

Instead, it has moved to make sure that public housing is affordable and available.

When Mr Khaw took over the housing portfolio in 2011, he unlinked BTO prices from resale ones.


Previously, BTO prices were pegged to those of resale flats in the same area, and rose when resale prices rose.

Removing this peg meant the Government could keep new flats affordable even in a strong resale market.

In addition, the HDB had already begun launching more BTO flats, with 16,000 in 2010 compared to under 8,000 in 2008.

Mr Khaw ramped this up to more than 25,000 new BTO units each year, which allowed more young families to get a new flat sooner.

The income ceiling for HDB flats was also lowered, making affordable public housing available to more Singaporeans.

Cooling measures such as tighter home loan curbs reined in resale price increases.

Family first

IF ANYTHING, the family is central to housing policy.

Until last year, only families could buy subsidised flats directly from the HDB. Families also receive higher housing grants to subsidise their purchase of public flats than singles.

Housing policies even encourage larger family units.

For instance, 30 per cent of BTO flats are set aside for married couples with children who are buying their first public flat.

Priority is also given to extended families who live close to each other. The Multi-Generation Priority Scheme sets aside 15 per cent of units for parents who are applying with their married child for flats in the same development.

Larger "3-Generation" flats were introduced last year for multi-generational families.

As Mr Khaw put it in 2011, shortly after taking over, promoting marriage and births "is a national priority... and MND (Ministry of National Development) must facilitate it to its best ability".

There have even been arguments that the family has been too central to housing policy.

Over the years, there have been demands for more to be done for those who fall outside the usual definition of a family unit.

Single Singaporeans were initially shut out from the public housing market.

Then-national development minister S. Dhanabalan said in 1988 that land-scarce Singapore could not afford to let every single person have a flat of his or her own. Letting them live alone would also conflict with the Government's focus on the family unit, he added.

For decades, singles could not buy resale HDB flats on their own, but had to apply jointly with another single.

But things have gradually changed. In 1991, singles aged 35 and older were allowed to buy one- to three-room resale flats in all but some urban estates.

In 2001, that geographical restriction was lifted and three years later they were allowed to buy resale flats of any size.

Last year, they were finally allowed to buy new two-room flats in non-mature estates directly from the HDB.

Mr Khaw is unlikely to move any further on this issue for now.

When Member of Parliament Penny Low suggested in the Budget debate that singles be allowed to buy larger BTO flats, he insisted that families still come first. "I have no plan for such a change immediately. Given our limited resources, let me prioritise - and, I think, give greater priority to the married couples first."

But in focusing on families, Mr Khaw is also willing to pay more attention to less traditional ones.

"Now that we have cleared the backlog for newlyweds, we have begun to focus on helping the vulnerable groups, especially divorcees with children," he said.

In September last year, for instance, a temporary housing scheme was extended to divorced and widowed parents with children. Previously, this Parenthood Provisional Housing Scheme was open only to married couples who were first-time buyers.

Five per cent of two- and three-room BTO flats in non-mature estates are also set aside for divorcees with children below 16.

This approach looks set to be expanded in future. Mr Khaw asked: "Even as we continue to support marriages and families... how can we, in housing, build a social compact that is more inclusive and provide greater support to divorcees and unmarried parents with kids?"


The traditional family unit remains at the heart of housing policy. But perhaps the next step is to accommodate other sorts of families too.

The rise of the public flat as an asset

By Janice Heng, The Straits Times, 31 Mar 2014

PUBLIC housing in some countries often takes the form of rental homes for the less well-off, such as Britain's council estates or "the projects" in the United States.

Although owning such property is an option, it is not seen as the default there - unlike in Singapore.

Singapore's model of home ownership allows people to buy such property as an investment which they can sell or let out.

As well as being an option for those on low incomes, the public flat here is also seen as a source of income too.

Yet it was not always thus. The public flat's role as an asset is one that emerged gradually.

When the Housing and Development Board (HDB) was set up in 1960, its role was to provide basic permanent housing for people previously living in slums and squatter settlements.

Initially, rental housing was provided but within half a decade, the HDB moved to encourage home ownership instead.

Having a nation of home owners, rather than tenants, opened up more possibilities.

In 1971, public flats were allowed to be resold for the first time. Previously, they could only be sold back to the HDB at fixed prices.

A resale market was created and, as property prices rose, selling one's HDB flat at a profit became a possibility.

Another avenue for income opened up in 2003, when HDB home owners were allowed to sublet their whole flat. Residents could upgrade to private property while letting out their HDB flat for additional income.

Previously, subletting was allowed only under special circumstances, or for those aged at least 65 who had lived in three-room or smaller flats for at least 25 years.

Schemes have also been set up to let elderly flat owners tap the value of their homes for retirement income.

Introduced in 2009, the Lease Buyback Scheme allows people over 63 to sell part of their flat's lease back to the HDB.

The proceeds go towards topping up the owners' Central Provident Fund Retirement Accounts, with any excess up to $100,000 being paid to them in cash.

The Government has made it clear that its top priority is providing homes. But the role of the public flat as an asset is inescapable.

As Prime Minister Lee Hsien Loong put it in last year's National Day Rally speech: "The HDB programme is not just about the roof over our heads. It is also a valuable nest egg."


This is the second of 12 primers on various current affairs issues, published in the run-up to The Straits Times-Ministry of Education National Current Affairs Q


Public transport - Paving the way for comfortable rides

By Christopher Tan, The Straits Times, 24 Mar 2014

EVENTS in recent years have underscored the need for Singapore to ramp up its transport infrastructure, as well as to rejuvenate what has already been built.

Overcrowded trains and buses, long and unpredictable waiting times, and glitches in the rail system have been top grouses since as early as 2004. It did not help that Singapore's population grew by more than 30 per cent in the last decade to hit 5.4 million last year. Public transport ridership soared by more than 50 per cent over the same period to 6.36 million trips a day.

Meanwhile, two major rail breakdowns in December 2011 brought into sharp focus the need for infrastructural upkeep on the back of fast-rising usage demand.

The Government has responded fairly swiftly. But experts say a sustainable solution to managing public transport demand also needs measures such as increasing flexi-work arrangements, telecommuting or decentralised office hubs.

On the capacity front, the Government is setting aside an estimated $2 billion to replace ageing parts in all the major rail lines together with rail operators.

It is also in the process of rolling out a bus service enhancement programme (BSEP) - likely to cost in excess of $1.1 billion - which will boost fleet size by 20 per cent.

And in January last year, it announced a slew of new lines that will grow Singapore's rail network to 360km - double its current length. This is on top of $60 billion of investments in place for ongoing projects such as the Downtown and Thomson lines.

In all, transport-related projects may cost more than $150 billion. This is more than 40 per cent of Singapore's total foreign reserves last year, and seven times the 20-year transport infrastructure spending envisioned by a White Paper released in 1996.

By any measure, it is a highly ambitious programme. The question is, will it be economically sustainable to go on ramping up capacity this way?

This is especially when capacity is often designed to cater to peak demand, which is usually less than two hours in the morning and two hours in the evening. Hence such a network tends to be "underutilised" for the rest of the day. Average bus occupation, for instance, is only 20 per cent.

Transport experts have thus called for other measures such as promoting flexible working hours and telecommuting.

Attempts to stagger working hours were made back in the early 1970s to ease traffic congestion. But the campaign never did gain much traction.

According to a study published by the Manpower Ministry in 2001, flexi-time was practised by only 0.3 per cent of all private-sector employees.

Telecommuting was even more uncommon, with a participation rate of merely 0.1 per cent. And those who work entirely from home accounted for just 0.01 per cent of employees.

While more current figures are not readily available, there are signs that flexi-time is still not widely accepted.

Last June, the Transport Ministry launched a year-long free-travel initiative to encourage commuters to travel just before the morning peak, following a Travel Smart initiative rolled out in October 2012 to persuade people to shift their peak-hour travel time by 15 minutes.

Response was encouraging initially, with around 9 per cent of peak-hour commuters travelling earlier. But this has since fallen to 6 to 7 per cent.

Certainly, the scheme has potential for improvement - perhaps even without additional tax spending (the year-long free travel initiative costs $10 million).

In 2004, a study by the UK Strategic Rail Authority found that train overcrowding can be eased substantially by widening the differential between peak and off-peak fares. This means giving off-peak fare discounts or wai-vers, as well as raising peak-pe-riod fares.

Not only does this help the operator maintain financial viability, but the shift of peak demand also reduces the financial burden of having to run additional trains during peak hour.

Analysts suggest the savings here would more than cover the cost of providing free fares.

However, adjunct Professor Paul Barter, who teaches transport policy at the Lee Kuan Yew School of Public Policy, says there are limits to what flexi-time arrangements can do to flatten peak travel volumes.

This is because there is "dynamic tension" between two things that people want: a regular schedule that gives them fixed times at home or with friends, and more comfortable travel.

Because of this tension, people will modify travel patterns "even without the Government doing anything".

And if there is less overcrowding during the peak period because some commuters have altered their travelling time, others will move in to fill the space freed up.

Prof Barter, however, notes that flexi-time can contribute to shorter peaks, which range from "five to 10 minutes in Canberra to three to four hours in Jakarta".

Also, if people were free to adjust their travelling time, "they would complain less", he said. He feels that many employers in Singapore "are more rigid than they need to be" in this respect.

Indeed, a survey by the Land Transport Authority in 2012 found that the top reason for workers not telecommuting was that employers rarely allow it. And about 80 per cent of 1,500 people polled said they would take up flexi-work arrangements if these were made available.

Finally, experts say a decentralised city is key to improving accessibility without increasing mobility. Even though Singapore had a decentralisation strategy since the 1980s, it has not gained much traction - until now.

"There was a time when it was felt that having a big CBD (Central Business District) was good for the economy," recalls Prof Barter. "But I think it is better to have many sub-centres across the island."

Now, several sub-centres are in the works, including Jurong Lake District, Woodlands and the Kallang Riverside.

All these will allow more people to live near where they work, and work near where they play.

Meanwhile, cities the world over are increasingly looking to "soft" demand management measures to spread out peak loads on transport systems.

In 2008, Melbourne started offering free travel to commuters who arrive at the CBD before 7am. It led 23 per cent of commuters to travel out of peak hours.

Monetary measures are not the only way to temper peak demand. In the run-up to the 2012 Olympics, London embarked on a public education and awareness campaign to prepare for the foreseeable surge in travel demand.

The programme included reducing the need to travel, spacing out journeys, shifting to walking or cycling, as well as re-routing to less busy routes.

The result was encouraging.

Despite record ridership - London Underground, for instance, carried 4.52 million passengers on Aug 9, the highest in its history - the transport network coped well.

Elsewhere, Abu Dhabi has spelt out a transport mobility management strategy as it prepares for a possible trebling of its population by 2030. It includes park-and-ride, car-sharing, flexible working hours, and telecommuting plans.

All these are in place in Singapore, even if they lack scale.

But things may be changing.

Last year, the Urban Redevelopment Authority unveiled plans for a 700km cycling path network by 2030 - thrice the length of the current network.


And URA chief planner Lim Eng Hwee leads by example: He cycles to work.

Work-from-home scheme good for productivity

By Christopher Tan, The Straits Times, 24 Mar 2014

EMPLOYERS mulling over work-from-home schemes will invariably be burdened by doubts about the impact on productivity and cost. But going by the experience of Ctrip, China's largest travel group, they have little to worry.

In 2010, the Nasdaq-listed company conducted an experiment to quantify how a work-from-home programme would affect the company and its staff.

It opened the scheme to 994 employees in the airfare and hotel booking departments. Slightly more than half, or 503, volunteered for the experiment.

The exercise started on Dec 6, 2010 and lasted nine months.

The findings were quite astounding. As compared to a control group that stayed in the office, the work-from-home group showed a 13 per cent improvement in productivity - without affecting quality.

According to a review by the US National Bureau of Economic Research, the gain came mainly from an increase in the time spent working.

This was because there was no commuting time, no sick leave, shorter breaks, and a quieter environment at home.

On an annualised basis, Ctrip also found that it saved close to US$2,000 (S$2,500) per employee on average.

The company has since decided to roll out the experiment to all its 16,000 employees.

Interestingly, some of those in the first group had decided to return to work in the office environment, citing loneliness as one main reason.

They tended to be those who performed below average among those who worked from home. Without them, the productivity gain of the work-from-home cohort was actually 22 per cent - or the equivalent of an extra day worked.

Others worried that their promotion prospects would be hurt because they had less "face time" with their peers and supervisors, and for the same reason were missing out on training and mentoring opportunities.

On average, those who worked at home had 50 per cent less chance of being promoted, the experiment found.


Despite that, attrition was 50 per cent lower among the home workers, who also reported substantially higher work satisfaction - proof that it is not always money and position that make workers happy.

This is the first of 12 primers on various current affairs issues, which will be published in the run-up to The Straits Times-Ministry of Education National Current Affairs Quiz.

Saturday, April 12, 2014

Holding Half The Seats

Apr 8, 2010 8:00 PM EDT

In virtually all societies, leadership is gendered masculine. Where women do get a chance to lead, they are often seen as ersatz men—Margaret Thatcher as the "Iron Lady" or Golda Meir as "the only man in the cabinet." Many women leaders are forgotten when they are seen as anomalies and not part of a pattern. When I served on a panel at the 2004 International AIDS Conference in Barcelona, I was introduced as chair of the Council of Women World Leaders, an organization of present and former female presidents and prime ministers. I offered to give $100 to anyone who could name all 34 of our members. One prominent leader, known to be supportive of women's political aspirations, started to write. He could list only 17—and was unable to recall all the women who were in office when he was. Why is that an astute and engaged leader could readily recall only 50 percent of this small group of his peers? Was it a problem of memory—or memorableness?

Studies have shown that by the time children start school, they already have a deeply imbued sense of what it means to be male and female in their society. If these views support traditional gender roles, education will be hard-pressed to supplant them with something more conducive to gender equality. If we want to open up opportunities for women in public life, we have to address the landscape from which people derive their ideas of the way the world works.

Does it matter whether women are in public office? Aside from questions of justice and fair representation, there are important qualitative reasons why women need to be present in our governing bodies. We can argue that there are as many differences within the sexes as between them, but institutions dominated by one sex or the other display distinctive cultural characteristics. In all-male environments, men tend to take greater risks. This can be a good thing or a disaster—as the recent behavior in investment banks has shown. In addition to different agendas, single-gender bodies operate differently. On a recent trip to Skopje, Macedonia, I met the women M.P.s—40 out of a total of 120—who have formed a political "club," which is the only parliamentary group working across party lines. Notwithstanding often powerful arguments over issues, the members of this group from the governing and opposition coalitions refuse to let their disagreements drive them away from dialogue. They have achieved real policy results through a committee on equal opportunity for women and men that has produced laws on child welfare, support to working mothers, and domestic violence.

The critical mass of women in the Macedonian Parliament is a result of party quotas. In many countries, quotas ensure that women play a part in political life. Just as the role of women in World War I paved the way for their enfranchisement in countries like Canada, the U.S., and Britain, the role of women in liberation struggles in Africa has resulted in their greater representation in countries like Rwanda, South Africa, Mozambique, and Uganda—a level guaranteed by quotas. The Nordic countries have long embraced quotas that guarantee a high number of women in parliaments, which in turn has led to their almost equal number of cabinet posts. Even traditional Spain has seen a 50-50 representation in the cabinet. But of all the mechanisms to promote gender parity, quotas are the most controversial. In countries like the U.S. and Canada, they are not only difficult to implement but are often regarded as unfair because they appear to privilege one group over another.

Quotas address the problem of visibility. They ensure that women are there. How do we make our governing bodies look more like the people they govern, and thereby deliver the message that it is every citizen's right to aspire to public office? Most experts will tell you the quotas that work best are voluntary ones—where parties recognize the importance of women's roles, and seek to recruit them as candidates and get them elected.

Last year in Toronto I proposed a measure that could achieve gender parity in my country without "quotas" in the traditional sense. If we elected two people from every electoral district—one man and one woman—we could have instant parity. Each party would nominate two candidates for each district and voters would choose one from the male list and one from the female list. Of course, electoral boundaries would have to be revised to accommodate the consolidation, but Canada is in the process of redistricting and it might be just the time to do something radical.


In 1997 a group of former women heads of state and government formed the Council of Women World Leaders to make visible the fact that women can and do lead their countries. We must find ways to demonstrate the naturalness of women in politics. Quotas have changed the way many cultures see those who govern them. Wouldn't it be great if we couldn't remember the names of all the women leaders simply because there were too many of them?

Japanese women and work

Holding back half the nation

Women’s lowly status in the Japanese workplace has barely improved in decades, and the country suffers as a result.

Mar 29th 2014 | TOKYO | From the print edition of Economist

 KAREN KAWABATA represents the best of Japan’s intellectual capital. She has just graduated from the University of Tokyo, the most prestigious in the country. Wry and poised, with an American mother and Japanese father, she has the languages and cosmopolitan attitude that Japanese companies particularly value nowadays. In April she will join McKinsey, a consultancy that should give her immediate membership of a globe-trotting elite.

Yet Ms Kawabata sees obstacles in her path. She is acutely aware of the difficulties she would face at traditional Japanese companies, should she find herself joining one. Ferociously long working hours, often stretching past midnight, are followed by sessions of “nominication”, a play on the Japanese word for drinking, nomu, and the English word “communication”; these are where young hopefuls forge connections and build reputations. Nowadays women trying to impress the boss are allowed to drink plum wine mixed with plenty of soda instead of beer, says Ms Kawabata. But that is hardly a great improvement.

Above all, she worries that having a family will be nigh on impossible to combine with a demanding career. When she met her boyfriend’s father for the first time this year, she reassured him about her intentions at McKinsey. “I told him that I would rethink my career in a few years’ time,” she says.

That one of the brightest of Japan’s graduates needs to say such things should worry Shinzo Abe, the prime minister. Japan educates its women to a higher level than nearly anywhere else in the world: its girls come near the top in education league-tables compiled by the OECD. But when they leave university their potential is often squandered, as far as the economy is concerned. Female participation in the labour force is 63%, far lower than in other rich countries. When women have their first child, 70% of them stop working for a decade or more, compared with just 30% in America. Quite a lot of those 70% are gone for good.

Beyond the Festival of the Dolls

Mr Abe says he wants to change that. In April 2013 he announced that allowing women to “shine” in the economy was the most important part of his “Abenomics” growth strategy. Raising female labour participation to the level of men’s could add 8m people to Japan’s shrinking workforce, potentially increasing GDP by as much as 15%, according to Goldman Sachs, an investment bank. More women working for more pay would also increase demand. Hence speeches from Mr Abe attaching new-found importance to matters such as the opening hours of kindergartens and the challenges of breast-feeding outside the home.

For the prime minister, who belongs to the conservative Liberal Democratic Party (LDP), this is quite a turnaround. In 2005, when a previous government was taking steps towards greater equality, Mr Abe and his fellow conservatives warned of the damage to family values and to Japanese culture that could result if men and women were treated equally. They worried that rituals such as the hina matsuri, or Festival of Dolls, an annual celebration of young girls and the state of matrimony, could be endangered. Their concern was not just based on tradition; keeping women out of the workforce, conservatives thought, made economic sense too. If the country’s “baby-making machines”, as a former LDP health minister put it, stayed at home then they would produce more babies, and thus more workers.

This insight proved to be flawed. As the LDP encouraged women to stay at home, the fertility rate, already low, plunged further, bottoming out at 1.26 children per woman in 2005 before edging up to 1.41 in 2012. The consequent dearth of young people means that Japan’s working-age population is expected to fall by 40% by 2050, exerting a powerful drag on the economy. As a solution to this, the direct measure of getting more women out into the workforce would have great advantages over the indirect tactic of encouraging them to stay at home in the unfounded hope that they will breed instead.
Indeed, it may even turn out that working and having children go hand in hand. In other rich countries, higher birth rates nearly always accompany higher female employment, and in Japan itself the birth rate is higher in the countryside, where more women work, than in the big cities, where fewer do. The changes that might encourage more urban women into work—such as better child-care provision, and a less demanding corporate culture, which would mean shorter working hours for men and women alike—might encourage them and their husbands to have more children, too.

The missing salarywoman

Mr Abe’s interest in all this is new; the problem is not. Yoko Kamikawa, an LDP politician, recently served on the party’s new committee seeking to improve the lot of women. In the 2000s, during Mr Abe’s first term as prime minister, she was his minister of gender equality. She is startled, she says, by the lack of progress since then.

In most countries women’s participation in the labour force dips around the years when they marry and bear children; after that it recovers. But this M-shaped curve is much more pronounced in Japan than in most other rich countries (see chart 1). Japan’s curve has levelled out somewhat in recent years: in 2004 the rate of full- and part-time employment for 30- to 34-year-old women was 61%, a figure which by 2012 had risen to 69%. Yet young, married mothers are still largely absent from the workforce, and many women returning to work go into part-time or temporary jobs with low pay and little security.

Those who stay in work often do so in jobs that waste their abilities. Few women hold professional, technical or managerial roles. In 2012 they made up 77% of Japan’s part-time and temporary workforce. Many of these workers are well-off married women seeking a little extra income. But others are poor and marginalised. The precarious existence of such workers was described in “Out”, a bestselling 1997 crime novel by Natsuo Kirino which had a resonance, and earned acclaim, beyond the borders of the genre. The heroine, who spends her nights toiling in a soulless packed-lunch factory, helps conceal the murder of a colleague’s no-good husband. Ms Kirino’s subsequent bestsellers have also focused on the division of gender roles, describing men slaving away in the corporate world, disconnected from women in the home.

At the very top of corporate Japan, the “bamboo ceiling”—so-called by women for being thick, hard and not even transparent—is starting to let in some chinks of light, but they are few and far between. In 2011, 4.5% of company division heads were female, up from 1.2% in 1989. But relative to other countries the numbers are still dismal. Of the most senior, executive-committee-level managers in Japan, 1% were women in 2011, according to a regional study by McKinsey. The equivalent figure for China was 9%, for Singapore 15%.

Corporate culture is by far the biggest obstacle for Japanese women. The practice of hiring graduates fresh out of university and employing them for their entire working lives makes it difficult for employees to take career breaks and seek new positions elsewhere afterwards. Promotion tends to be based on tenure and overtime, rather than on productivity and performance. And straightforward discrimination remains rampant. In a study that compared the reasons why Japanese and American college graduates leave their jobs, American women cited child care and looking after elderly relations as the main factors. Japanese women blamed dissatisfaction with their jobs and a feeling of being put into “dead-end” roles. The fact that their husbands, who spend more time at work than their counterparts in other developed countries, spend less time on child care or household chores, adds to the perceived need to stay at home (see chart 2).

When Japanese firms take their pick of university graduates they choose men and women, but they still prefer men for management, sticking most of the women on the “clerical” track. Foreign companies have been able to take advantage of this prejudice by hiring and promoting able female graduates, says Georges Desvaux, the head of McKinsey’s Tokyo office, who also leads the firm’s global research on the role of women in companies. Overseas executives inside large Japanese companies tell tales of über-secretaries with the talent to run the whole business.

Keidanren, Japan’s most powerful business lobby, has been markedly uninterested in doing much about this. Though government pressure recently got the lobby to start internal discussions on promoting women, corporate leaders regard Mr Abe’s new enthusiasm for improving the lot of women in the same way as they look on reforms to corporate governance: as costly distractions from the task of lifting Japan Inc’s profits. Keidanren refuses to ask its members even to state the number of women on their boards, in fear of being asked to increase it, or having quotas imposed. Bureaucrats seeking to find the number scan documents for the suffix “ko”, usually found on female names.

Male dominance extends beyond the corporate world: in politics, too, women are grossly under-represented. In the lower house of the Diet, women hold only 8% of seats, with 19% in the upper house. In a global survey of women in parliaments, Japan ranked 123rd out of 189 countries. The older generation of men is particularly traditionalist, and still wields the most clout.

Pampered wife, wise choice
Yet women are not simply being held back by the patriarchy. When the choice is between leisurely dependency in the home—known as sanshoku hirune tsuki (“three meals and a nap”)—and the sorry life of a salaryman there is something to be said for putting your feet up. In wealthy places like Tokyo many women simply do not wish to work, says Takeshi Niinami, chief executive of Lawson, a chain of convenience stores.

Mariko Bando, author of “The Dignity of a Woman”, a bestselling guide for women on how to succeed in the workplace, points out that many Japanese women do not feel they need a high-status job to enjoy high status. A well-educated woman working part-time in a supermarket will not see that job as defining her identity if she is the wife of, say, a high-ranking Mitsubishi Corporation executive.

Remarkably, women seem to have become more conservative about work in the past few years. In 1979, 70% of women agreed with the statement that “The husband should be the breadwinner and the wife should take care of the home”. By 2004 that had fallen to 41%. But in 2012, perhaps because of the recession in 2007-09, just over half said they preferred to stay at home. A survey last year showed that a third of very young women want to become full-time housewives. Potential husbands, meanwhile, were less traditionalist: only one in five young men said he wanted his future wife to stay in the home.

Feminism has remained a timid force in Japan. The long economic boom that began in the 1950s was a national priority which left little room for questioning traditional roles in the home or workplace, says Chizuko Ueno, Japan’s best-known feminist. And women are not without power behind the scenes. Housewives control the family finances, and in the workplace so-called “office ladies” wield a lot of influence over the lives of salarymen, quietly hindering the careers of those they dislike.

There are, however, some indications that the role of women could change. For one thing, the boom that overrode all other interests is long gone. Stagnating wages mean the three-meals-and-a-nap way of life is less widely available, with households increasingly in need of two incomes. And the divorce rate is rising. More Japanese women are opting out of marriages to overworked and largely absent salarymen, and so thus increasingly need to fend for themselves. Although a portion of young women want old-fashioned gender roles, the rest, including the “parasite singles” who prefer living with their parents to marriage, want change.

Herbivore men, carnivore women

Some of the most motivated graduates nowadays are female, and a growing number of companies are waking up to the possibility of putting them to better use than in the past. According to Sakie Fukushima, a director of another business lobby, Keizai Doyukai, human-resources executives say in private that they would hire young women ahead of men most of the time. Yet they are afraid that they will lose them when they have children. Japan’s female 20-somethings now tend to be far more internationally minded than their male equivalents, says Lawson’s Mr Niinami. They outperformsoshoku danshi, or “herbivore” men, so-called for taking low-responsibility jobs and preferring shopping to sex. These same young men have little desire to follow the breadwinner/housewife model adopted by their parents. Indeed, Japanese media have recently, with some surprise, begun to note a trend towards young fathers taking on more child care.

In some corners of corporate Japan, firms are changing the old working practices. At DeNA, an internet-services company, employees have noticed that their colleagues in California never stay late at the office, instead continuing their work at home. They are now starting to follow the American example, says the company’s founder, Tomoko Namba. A few firms are trying to increase productivity while shortening hours. Mitsubishi Chemical Corporation, a leading blue-chip, is discouraging workers from staying in the office after seven o’clock.

By 2020 Mr Abe wants women to occupy 30% of all “leadership” positions—which would include members of parliament, heads of local government and corporate executives. His most practical step has been to try to shorten waiting lists for child care by allowing more private companies into a previously state-dominated sector. Here he has seized upon the work of Fumiko Hayashi, the mayor of Yokohama, who after being elected in 2009 managed to reduce the city’s child-care waiting list, then the longest in the country, to zero in just over three years. A former senior saleswoman at Honda, BMW and Nissan, she brought private firms into the sector. Mr Abe wants to expand her “Yokohama method” across the country.

Yet many Japanese women, who are particularly protective of their children, distrust day care (one reason women in the countryside have more children is that they are more likely to have parents nearby to lend a hand). What is required, more people now argue, is an army of foreign nannies. In January, at the World Economic Forum in Davos, Mr Abe suggested Japan’s immigration rules could be eased so that foreign workers could help care for children and elderly relatives, another duty that falls most heavily on women. There have been unconfirmed media reports that the government is considering allowing in as many as 200,000 foreigners a year to work in areas such as construction, child care and nursing.

As with much of the country’s ambitious programme of structural reform, however, such a loosening will face high political hurdles. Immigration is unpopular with the Japanese public; insiders note that Mr Abe may say such things in Switzerland, but has not given public voice to them in Japan.

Until overseas talk is followed by domestic action, many will think Mr Abe lacks the will to push for changes that would greatly improve the life of working women. His actions so far have not impressed. A request that firms allow mothers to take three years of maternity leave—compared with the 18 months they can take now—met with derision from all sides. Companies said it would cripple them; feminist critics said that it was part of the old agenda to keep women in the home. The target of 30% women in leadership roles by 2020 was first proposed in 2003 by then-prime minister Junichiro Koizumi. “The target is an old one, and it was not implemented,” says Yuriko Koike, head of public relations for the LDP and a former defence minister. The deadline arrives in only six years; there is little chance it will be met. The idea of reducing waiting lists for child care, too, dates back to Mr Koizumi’s time in office.

Some of Mr Abe’s allies frequently remind voters of the prime minister’s former traditional views on the family. In January Michiko Hasegawa, whom Mr Abe had approved as a board member at NHK, Japan’s national broadcaster, published a column saying that women’s most important task was to bring up their children, and that this should take priority over working outside the home. “The message on women is somewhat mixed,” concludes Ms Koike.

If the government really wants to increase female employment, argues Kathy Matsui of Goldman Sachs, it could do so by axing tax rules that keep women’s earnings low. The “head of household”, normally a man, is allowed to claim a tax deduction of ¥380,000 ($3,700) as long as his spouse’s income does not exceed ¥1.03m. The pension system, too, encourages limited earnings. As long as a wife’s annual wages remain under ¥1.3m she can claim the national pension without paying any premiums. Tackling such privileges, however, could cost the LDP the votes of millions of housewives and their husbands.
At a private dinner in Davos Mr Abe listened to a small group of senior women, including a former head of state, discuss what Japan should do differently. An awkward moment came when one of the guests, Miki Tsusaka, a partner at the Boston Consulting Group, told him she had dreaded returning to Japan after a successful career spent mostly in New York. Yet increasingly, behind their soft tones and feminine demeanour, many Japanese women are getting ready to break out of their dolls’ house. If the country’s policymakers can find the right ways to help them, those women could boost the economy and reform corporate culture. Both they and their sararimen stand greatly to benefit.
From the print edition: Briefing


Only 8.3% women on listed firm boards


57% of boards are all male, says latest poll of 300 firms in S'pore

By Chia Yan Min

 WOMEN are still woefully under-represented on the boards of Singapore listed companies, according to findings by a task force set up to address the issue.

As of April last year, only 8.3 per cent of listed company directorships were held by women, a survey by the recently formed Diversity Task Force found.

This was far fewer than in some other advanced economies such as Australia at 17.3 per cent, and Britain at 19 per cent.

It was also fewer than in Asian economies such as Malaysia at 8.7 per cent, China at 9 per cent and Hong Kong at 9.4 per cent.

Other studies in recent years had also found female representation rates in Singapore languishing at around the current level.

The latest survey, which polled 300 Singapore listed companies, also found that 57 per cent of boards here were all male.

The Diversity Task Force was set up in 2012 in response to concerns about female under-representation in top corporate positions. It was initiated by Speaker of Parliament Halimah Yacob when she was minister of state for the Ministry of Social and Family Development.

The task force, comprising private sector and women's groups members, is expected to release a report and recommendations for businesses and the Government by the end of next month.

Mrs Mildred Tan, chairman of the task force, said companies can benefit from having a more diverse board. "With the manpower shortage and an ageing population, tapping the under-utilised pool of talented women in Singapore could give companies a competitive edge," said Mrs Tan, who is also managing director of Ernst & Young Advisory.

Making board gender diversity a business imperative will also help to build shareholder confidence, she added.

Without regulatory intervention, the task force estimates that the percentage of women directors will grow to a mere 12 per cent in 2020 and 17 per cent in 2030, it said yesterday.

The survey findings showed companies are not yet convinced of the benefits of a diverse board, and that few have taken measures to tip the gender imbalance.

Only a third of companies polled agreed that gender diversity at board level is important, and a mere 4 per cent said shortlisted candidates for the board have to include at least one woman.

Factors contributing to the lack of board gender diversity include a perceived lack of qualified female candidates, with 43 per cent of firms polled citing that as a stumbling block to appointing more female board members.

Firms also rely excessively on personal networks to recruit directors - 89 per cent of companies said they have used this method, with 42 per cent recruiting only from their personal networks.

"The reality is that boards recruit based on their network of acquaintances, and many board members tend to move in circles that don't include professional women," said Mr Adrian Chan, vice-chairman of the Singapore Institute of Directors.

Women also tend to be more reluctant than men to take up board positions, the task force said.
"Women are less likely to put themselves forward or are more likely to feel that they may not be adequately qualified for a director or senior management role. Men are seen to be more assertive in putting themselves forward, even if they do not meet all the requirements of a role," it said.

The majority - 73 per cent - of companies surveyed said there should not be a quota imposed on the number of female board members, as directors should be hired based on merit.

Respondents preferred putting in place measures to broaden the search and nomination process for potential board candidates, and implementing initiatives to identify potential directors.

Companies should cast the net wider and hire the best person for the job regardless of gender, said Mr Chan.

"There are definitely enough women candidates out there - it is a matter of getting boards to be open-minded enough to consider them," he said.